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Have no way to get in touch with anyone!

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UserPost

6:13 pm
December 19, 2012


jwillsenior

Fresh Meat

Posts: 2

1

I’ve purchased beats here before, no problems. I recently attempted to purchase another and my accont was charged twice and I have not recieved anything, it’s been going on 5 days and no one answers the phone or returns calls. I need help on this ASAP


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6:33 pm
December 19, 2012


king cobra

Posts: 2754

2

Sorry to hear about your problem, have you tried emailing orders@shadowville.com ?
Please include your order number in your email and they’ll look into the issue.

1:45 pm
December 20, 2012


jwillsenior

Fresh Meat

Posts: 2

3

Thanks for the response, I wish I knew I could get help on here faster. I don’t have an order number because they didnt give me anything. It has been on my checking account as a transaction for 4 days. On the 17th of this month I was charged for two beats that haven’t showed up in anyway except the money being gone from my account. What should I email?

1:37 pm
December 27, 2012


jpleclair

Fresh Meat

Posts: 2

4

It is the same for me.

I have purchased a sound with track separation 2 months ago and I still cannot download it.
I have tried to call many times, left my numbre, sent emails to all the email adresses and I GOT 0 RESPONSE………
Now I am thinking of getting a refund for that track separation !

Can somebody do something ???

7:52 pm
December 28, 2012


Slantize

Posts: 859

Brooklyn, NY

5

jwillsenior said:

Thanks for the response, I wish I knew I could get help on here faster. I don’t have an order number because they didnt give me anything. It has been on my checking account as a transaction for 4 days. On the 17th of this month I was charged for two beats that haven’t showed up in anyway except the money being gone from my account. What should I email?


Did you use a gift card or prepaid credit card? These won’t work.

Please email orders@shadowville.com with the date of the purchase, the beat name as well as license type or service type purchased, the payment method, and email address of your Shadowville account, as well as email address of your Paypal account (if you used Paypal to pay).

Art is the Ability to Control Other’s Emotions With Your Mind.

7:53 pm
December 28, 2012


Slantize

Posts: 859

Brooklyn, NY

6

jpleclair said:

It is the same for me.

I have purchased a sound with track separation 2 months ago and I still cannot download it.
I have tried to call many times, left my numbre, sent emails to all the email adresses and I GOT 0 RESPONSE………
Now I am thinking of getting a refund for that track separation !

Can somebody do something ???


Please provide your order number.

Art is the Ability to Control Other’s Emotions With Your Mind.